FAQ’s

Our products are primarily made using high-quality wood and handcrafted decorative materials. Skilled artisans carefully design and paint each piece to create unique home décor and utility items. Because the products are handmade, slight variations in color or design may occur, which adds to their authenticity and charm. Handmade crafts are typically created using traditional techniques and simple tools, giving each item a unique character.

Shipping timelines depend on the delivery location. Orders are usually processed within 1–3 business days, and delivery typically takes 5–10 business days within the country. Once your order is shipped, you will receive a confirmation message with the details of your order.

Yes, we offer international shipping to select countries. Shipping costs and delivery timelines may vary depending on the destination. Customers can contact us directly for international shipping requests and detailed delivery information.

We accept returns only if the product is damaged or defective upon delivery. Customers must notify us within 24 hours of receiving the product and provide photos of the issue. Once verified, we will arrange for a replacement or refund as per our policy.

Yes, we may offer customization or personalization for select products, depending on the design and order quantity. If you have a specific requirement or bulk order request, please contact us and our team will be happy to assist you.